The only high speed internet provider with a genuine fiber optic network in Hradec Králové is the company Magnalink, a.s. We requested an interview with the chairman of Magnalink, Ing. Jiří Jiroušek, MBA, who is also currently the director of the company KonekTel, a.s. and vice chairman of the Mountfield HK Hockey Club.
Mr. Jiroušek, Magnalink’s great advantage is that you offer not only wireless internet service but also internet connection via the only genuine fiber optic network in Hradec Králové. But not everyone knows what a fiber optic network actually is. First, could you briefly describe its benefits to us?
“The basic advantage of high speed internet connection via fiber optic cable is high transmission capacity and a stable connection, since its quality isn’t affected by any physical or meteorological influence. Fiber optic cable guarantees maximum quality. Naturally, connection via a fiber optic network will be appreciated by anyone who receives or sends large amount of data or plays online games.”
Where in the city does Magnalink offer connection using a fiber optic network?
“We currently cover about two-thirds of the city with a fiber optic network. There are now hundreds of kilometers of fiber optic cable in the city. We have the widest coverage in large housing estates such as Moravské Předměstí, Slezské Předměstí, and Malšovice. But we also offer this connection in some other parts of the city. High speed fiber optic cable guarantees a stable high-quality connection at great prices. We also offer high speed wireless internet for apartment buildings or family houses, as well as for businesses.”
How should customers choose a specific plan?
“On our website, www.magnalink.cz, we have a Check Availability section. There, you enter an address and you will see information with the complete offering of plans for that location, including connection speeds and, of course, prices. If you’re not sure which of the plans offered is best for you, you can always call us on our customer service line at 491 009 007 or write us an e-mail at email@example.com.”
But that’s not all. As I noticed on your website, you also offer various internet TV packages along with internet service.
“Exactly. Digital TV is one of the very popular services that we offer. There is detailed information about the program packages on our website. For each set-top box purchased, the customer has the option of watching digital TV programs on up to four other iOS and Android devices. While someone is watching TV, other family members can watch programs on computers, notebooks, tablets or smartphones. That’s a huge advantage. Other benefits include the TimeShift feature to stop programs, the ability to record a program for up to 30 days in advance, and watching shows from the 7-day archive.”
From the 7-day archive? So if I don’t catch my favorite show, for example hockey or a TV series, can I find it in the archive and watch it – thanks to Magnalink digital TV?
“Yes, it really does work like that. A 7-day archive schedule will be displayed on your TV and you simply choose the show that you want to watch. So you won’t miss any of your favorite shows anymore.”
In addition to internet service and digital TV, internet phone service is part of your offering, and you offer camera systems (CCTV). Why so many services?
“We take advantage of the fact that we primarily offer stable high-quality high speed internet connection, which is appreciated by firemen or other organizations and companies connected to Magnalink, for example. And, of course, a very large number of households. It’s simple: when you have a high-quality internet connection, you can use it to watch high-quality digital TV, too. This is the same for internet phone calls and camera systems. The details for each of these services are described on our website.”
I would like to ask about the cameras – do you install them in apartment buildings?
“We offer them both for companies and family houses as well as for apartment buildings – where communal areas, such as entrance doors, the areas near elevators, etc. can be monitored.”
You also provide different sales promotions for customers. The current one is “Recommend a neighbor and, for each, receive a free month of internet.” Who is this for?
“For all Magnalink customers. The complete rules are on our website, www.magnalink.cz. As the name implies, it is enough for an existing customer to recommend a someone new to us and for them to sign a contract with Magnalink. After that, the customer who did the recommending can take advantage of the free service. If they recommend more neighbors who eventually order our services, they are entitled to more months of free internet service.”
Magnalink’s name can be found at various events in Hradec Králové. For example, you were a partner for the public ice skating event with ice hockey players, you participated in the run for charity event by the AQUAPURA Foundation, you had a station at Treasure on Silver Pond…..and that´s not all.
“We just want to be a good neighbor. We are delighted that people in the city already know a lot about the Magnalink brand, and they perceive it positively. We are always conducting a lot of marketing activities. The latest innovation is a change to our logo.”
What would you like to say to our readers in conclusion?
“For those who are not yet Magnalink customers, I recommend checking on our website whether service is available at their location. Not all our customers have taken advantage of digital TV, so I recommend that existing customers take a look at our other services – because Magnalink isn’t just about a good connection to the high speed internet.”